Terms of service

01Acceptance of Terms

By accessing this website or purchasing software from LonelyDuck Software ("we", "us"), you agree to these Terms. If you do not agree, please do not use the site or purchase our products.

02Products and Licenses

We sell digital software licenses. A purchase typically grants you a license key that can be used to activate the product on a limited number of devices, depending on the product and the license terms.

License keys are intended for the purchaser's use and are generally non-transferable. We may void licenses in cases of refund, fraud, abuse, or policy violations.

opsty and subtank are free apps from their own sites (opsty.dev, subtank.dev) and come with their own licenses. For software-specific license terms, see the Software EULA.

03Payments

Payments are processed by third-party payment providers (for example, Stripe and PayPal). We do not store your full payment card details on our servers. Order and receipt information (such as email address, product code, and transaction identifiers) may be stored to fulfill your purchase and provide support.

04Free tier and trials

Canto and Tulip are free to download and use, each with a free tier; Pro is a one-time purchase that adds features. Canto lets you try some Pro features a few times on each Mac, and Tulip offers a 14-day Pro trial. What the free tiers and trials include may change at our discretion.

05Refunds

Refunds (if any) are handled according to our Refund Policy.

If a refund is granted, the associated license may be voided and continued use of the software may no longer be permitted.

06Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

07Prohibited Use

• Attempting to reverse engineer or bypass license enforcement.
• Reselling, redistributing, or sharing license keys without permission.
• Interfering with site operations, security, or infrastructure.
• Using the service for unlawful purposes.

08Disclaimers

The website and software are provided on an "as is" and "as available" basis to the maximum extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

09Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill.

10Changes

We may update these Terms from time to time. The effective date above indicates the most recent version.