Canto
Tulip
opsty
subtankTry this first
Your password is in your account
Sign in and open Account › Settings to change your password. To change the account’s email or delete the account, write to us from its address. Your licenses keep working on the Macs that have them.
Support.
Pick the app and what’s happening. The answer we have comes first; if it doesn’t fix it, step 3 writes to the person who makes these apps.
- One person answers, usually within two working days
- Lost a license? Find my license
01Which app?
02What’s happening?
Can’t sign in?Write to us
03Still stuck? Write to us
TO LONELYDUCK SUPPORTA purchase or my account: Change or delete my accountsupport@lonelyduck.io
- What’s happening
- Change or delete my account
- Sent by
- your mail app
One person answers, usually within two working days.
Tosupport@lonelyduck.io
One person answers, usually within two working days. Write in English or Korean.
Find my license
Lost the email? It goes out again to the address you bought with.
In your account
Signed in with the email you bought with:
- Copy license, resend emailCanto
- Your Macs › ReleaseCanto
- Renew, upgrade to 3 MacsCanto
- Published pagesCanto
- Paymentsall apps
Status
Checking…
- Websitechecking
- APIchecking
- Databasechecking
Checked from your browser just now. Checkout and email aren’t probed. Status
Ask other people
- r/CantoApp ↗Reddit
- Canto on Discord ↗Discord
- Changelogevery app
Refunds
Write with your receipt email and order id; a refund is likeliest soon after buying, before the license is activated, or when a problem we can’t fix stops the app working. The money goes back through Stripe or PayPal, and nothing on your Mac is deleted.