Pick the app and what’s happening. The answer we have comes first; if it doesn’t fix it, step 3 writes to the person who makes these apps.
Try this first
Write with the receipt email, order id and product. A refund is likelier soon after buying, before the license is activated, or when a problem we can’t fix stops the app working. The money goes back through Stripe or PayPal, the license stops working, and nothing on your Mac is deleted.
Ready to ask?Write to us
One person answers, usually within two working days.
One person answers, usually within two working days. Write in English or Korean.
Lost the email? It goes out again to the address you bought with.
Signed in with the email you bought with:
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Write with your receipt email and order id; a refund is likeliest soon after buying, before the license is activated, or when a problem we can’t fix stops the app working. The money goes back through Stripe or PayPal, and nothing on your Mac is deleted.
Canto
Tulip
opsty
subtank