Canto
Tulip
opsty
subtankGeneral
On this page 3 sections
These pages cover what Canto and Tulip share: how a license works on your Macs, buying, receipts and refunds, and how updates and betas reach you. Each app's own guide covers the rest.
In this section#
| Page | What it covers |
|---|---|
| Licenses and your Macs | Activating a license, Your Macs and Release, working offline, finding a lost license, renewals and upgrades |
| Orders, receipts and refunds | Buying with or without an account, receipts, currencies, and how refunds work |
| Updates and betas | How Canto and Tulip check for updates, What's New, and joining or leaving a beta |
The app guides#
- Canto guide: the private notebook with AI that runs on your Mac.
- Tulip guide: the companion for the Music app.
- Older apps: TuneBoi, Tulip 1.0 and Canto 0.10.3.
opsty and subtank are free and have their own help: the opsty guide at docs.opsty.dev, and subtank's help at subtank.dev/help.
Getting help#
Write to support@lonelyduck.io. One person answers, usually within two working days. Include the app and its version, your macOS version, and for a purchase, the email you bought with and your order id. Support helps you find the answer first.