Canto
Tulip
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subtankTry this first
Prices
Free is the whole app on one Mac. Pro is $29 once for 1 Mac or $39 for 3. A license keeps every Pro feature released in its 12 months; renewing adds a year. Upgrading 1 Mac to 3 is $10.
Support.
Pick the app and what’s happening. The answer we have comes first; if it doesn’t fix it, step 3 writes to the person who makes these apps.
- One person answers, usually within two working days
- Lost a license? Find my license
01Which app?
02What’s happening?
Renewing or upgrading
Buying works without an account. Renewals and upgrades need you signed in with the email you bought with.
Refunds
Write with the receipt email, order id and product. A refund is likelier soon after buying, before the license is activated, or when a problem we can’t fix stops the app working. Nothing on your Mac is deleted.
A charge you don’t recognise?Write to us
03Still stuck? Write to us
TO LONELYDUCK SUPPORTCanto: Buying, renewing, upgrading, refundssupport@lonelyduck.io
- What’s happening
- Buying, renewing, upgrading, refunds
- Sent by
- your mail app
One person answers, usually within two working days.
Tosupport@lonelyduck.io
One person answers, usually within two working days. Write in English or Korean.
Find my license
Lost the email? It goes out again to the address you bought with.
In your account
Signed in with the email you bought with:
- Copy license, resend emailCanto
- Your Macs › ReleaseCanto
- Renew, upgrade to 3 MacsCanto
- Published pagesCanto
- Paymentsall apps
Status
Checking…
- Websitechecking
- APIchecking
- Databasechecking
Checked from your browser just now. Checkout and email aren’t probed. Status
Ask other people
- r/CantoApp ↗Reddit
- Canto on Discord ↗Discord
- Changelogevery app
Refunds
Write with your receipt email and order id; a refund is likeliest soon after buying, before the license is activated, or when a problem we can’t fix stops the app working. The money goes back through Stripe or PayPal, and nothing on your Mac is deleted.