Canto
Tulip
Opsty
subtank
Saferow
CarrielTry this first
Carriel’s help first
Most questions about Carriel itself, your pouch and your Macs are answered in its help on carriel.app.
Support.
Pick the app and what’s happening. The answer we have comes first; if it doesn’t fix it, step 3 writes to the person who makes these apps.
- One person answers, usually within two working days
- Lost a license? Find my license
01Which app?
02What’s happening?
Anything private, or not in the help?Write to us
03Still stuck? Write to us
TO LONELYDUCK SUPPORTCarriel: Something else, or an ideasupport@lonelyduck.io
- What’s happening
- Something else, or an idea
- Sent by
- your mail app
One person answers, usually within two working days.
Tosupport@lonelyduck.io
One person answers, usually within two working days. Write in English or Korean.
Find my license
Lost the email? It goes out again to the address you bought with.
In your account
Signed in with the email you bought with:
- Copy license, resend emailCanto
- Your Macs › ReleaseCanto
- Upgrade to 3 MacsCanto
- Published pagesCanto
- Your Macs, copy license, resend emailSaferow
- Paymentsall apps
Status
Checking…
- Websitechecking
- APIchecking
- Databasechecking
Checked from your browser just now. Checkout and email aren’t probed. Status
Ask other people
- r/CantoApp ↗Reddit
- Canto on Discord ↗Discord
- Changelogevery app
Refunds
Write with your receipt email and order id; a refund is likeliest soon after buying, before the license is activated, or when a problem we can’t fix stops the app working. The money goes back through Stripe or PayPal, and nothing on your Mac is deleted.